Legal
Privacy Policy
Your privacy matters to us. This policy explains what data we collect and how we use it.
1. Introduction
Akashganga (“we”, “us”, “our”) is committed to protecting your personal data. This policy describes what information we collect through our website and booking process, how we use it, and the rights you have. It should be read together with our Terms & Conditions.
2. Information We Collect
- Contact & enquiry details — your name, phone number, email address and message when you use our enquiry or contact forms.
- Booking & reservation details — information needed to process a booking, including guest names, group size, preferences and payment confirmation details.
- Careers information — your name, contact details, role of interest and any details you share when applying to join our team.
- Technical data — basic, non-identifying information your browser sends automatically (such as device and usage data) which may be collected via standard web analytics.
We do not store your card or bank details on this website; payments are handled through our banking and payment partners.
3. How We Use Your Information
- To respond to your enquiries and provide the information or assistance you request.
- To process, confirm and manage your booking and communicate important updates about the event.
- To consider your application if you register through our Careers page.
- To improve our website, services and guest experience.
- To send you relevant updates about Akashganga, where you have chosen to receive them. You may opt out at any time.
- To comply with legal, tax and regulatory obligations.
4. Legal Basis & Consent
We process your data on the basis of your consent, to perform a booking or contract with you, to pursue our legitimate interests in operating and promoting the event, and to meet legal obligations. By submitting a form on this website, you consent to the processing of your data as described here.
5. Sharing Your Information
We do not sell your personal data. We may share it only with: our authorised team and official booking partners for the purpose of your booking; payment and banking providers to process transactions; trusted service providers who help us operate the event and website; and authorities or advisers where required by law. Any partner handling your data is expected to protect it and use it only for the agreed purpose.
6. Cookies & Analytics
Our website may use essential cookies and standard analytics to understand how the site is used and to improve it. You can control cookies through your browser settings; some features may not function correctly if cookies are disabled.
7. Data Retention
We keep personal data only for as long as necessary for the purposes described above, to manage our relationship with you, and to satisfy legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
8. Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or update it, or request its deletion, and you may withdraw consent to marketing at any time. To exercise these rights, contact us using the details below.
10. Third-Party Links & Children
Our website may link to third-party sites (such as social media); we are not responsible for their privacy practices. Our services are intended for adults; where a booking includes minors, it is made and managed by a responsible adult on their behalf.
11. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page with its effective date.
12. Contact Us
For any privacy request or question, contact:
Email: info@theakashganga.co.in
Phone: 079854 59865 / 83183 57773
Akashganga (Ghat Travels) · Ramnagar Fort, Varanasi, Uttar Pradesh, India.